How can I buy NOENE® products?
You can buy NOENE® products through the usual retail channels and also through this website’s online shop. Once you have chosen the product you want to buy, all you have to do is add it to your cart and complete the purchase process procedure.
For security reasons in the payment process, we do not accept telephone orders.
If you have any queries, you can contact our Customer Services Department; our agents will be pleased to help you in any matter related with your purchase.
What is the online purchase process?
- When you have found a product you like, select size and click ‘Add to shopping cart’. Make sure that you have chosen the right size. To check what size you have, click the link ‘Size’.
- To complete your purchase, all you have to do is click ‘Buy’ in the ‘Shopping basket’ section at the top of the page.
- Fill in the form with your billing details and choose the payment method. If you would like your purchase to be sent to another address, select this option when giving the billing address.
- Once your data have been validated, the order will be closed and you will be able to see confirmation of your purchase with the order number. You will also receive this information by e-mail.
NOENE® reserves the right to withhold any order on security grounds, if it believes that the shipping and billing information cannot be verified. In this event, affected clients will be notified.
NB: NOENE® tries to show its products as realistically as possible. However, they may be subject to variation, depending on the lighting conditions and the quality of the photograph, your computer monitor or other factors beyond our control. Contact us if you have any further queries about our models.
What sizes are shown on the website?
All of the sizes shown on NOENE®’s e-shop are continental European sizes. If you have any doubts about converting a NOENE® size to a North American or British size, see our table of equivalences for men and women.
What warranty is given with the products bought at the e-shop?
All our products are guaranteed by law against faulty manufacture or quality for two years.
Our Customer Services Department has a support service that offers a quick, effective response to our consumers to solve any problem you may have with our goods or shipments.